You can order products as follows.

1. Click on the product you want to order. Then select the amount and press the “Add to Cart” button.
2. Click on the items in the cart. to check your order and press the “Order” button.
3. Complete the delivery address information.
   • If you want to issue a receipt/tax invoice Make a check mark in the box. “Require tax invoice” and then fill out the required information to be specified in the tax invoice completely
   • The company will issue a tax invoice in the name of a juristic person 1 time per 1 order.
   • If the company The document has been issued. It cannot be edited later.
4. Complete your name, phone number and address.
   • For customers who are members You can sign in to your account to continue.
   • For new customers, click on the “Register” button and set a password.
5. Choose your preferred payment method. Put a check mark in the box. “I have read and accept the terms and conditions and privacy policy” and click “Order” to complete the payment.

You can be contacted via Live Chat that appears on the website or email : [email protected] and by telephone 0 2300 5140-6 (ext. 213) time 9:00-5:30 Monday-Friday. (except Saturday – Sunday and public holidays)

You can contact our customer service at Live Chat appearing on the website or email : [email protected] Tel 0 2300 5140-6 (ext. 213), time 9:00-5:30 Mon-Fri (except Saturday – Sunday and public holidays) to inquire about ordering

You will receive a parcel tracking number via email that has been registered with us as soon as the staff has shipped items from the warehouse. You can click on “Track” via that email to check the delivery status through the shipping company website by yourself.

If you can’t find the said email or have not registered with the email, you can check the tracking code yourself at the “My Orders” menu to check the tracking code number. and order details

Shipping via J&T Express and Ninja Van.

Without.

If you want to use cash on delivery service Please place an order on Shopee (http://bit.ly/390REk3).

The service fee for shipping parcels starts at 29 baht. The system will assess the total weight of the products in each order.

You will receive a Confirm Payment confirmation and when the status is changed to “Ready to Ship” the order has been completed and the shipment is being prepared for you.

You will receive your order confirmation within 24 hours after placing your order.

• If you want to issue a receipt/tax invoice Make a check mark in the box. “Require tax invoice” and then fill out the required information to be specified in the tax invoice completely
• The company will issue a tax invoice in the name of a juristic person 1 time per 1 order.
• If the company The document has been issued. It cannot be edited later.

Your order will be shipped from the warehouse on the same day you place your order on or before 12:00 (noon) will be processed on the next business day.

You can contact our customer service at the Live Chat displayed on the website or email: [email protected]. and by telephone 0 2300 5140-6 (ext. 213) time 9:00-5:30 Monday-Friday. (except Saturday – Sunday and public holidays) to track the delivery status

To make the ordering process more efficient, we can’t the delivery be expedited. However, you can contact our customer service via Live Chat displayed on the website or email: [email protected]. and by telephone 0 2300 5140-6 (ext. 213) time 9:00-5:30 Monday-Friday. (except Saturday – Sunday and public holidays) for advice from the staff

You can also order through the Grab application by entering a search term. “Khao Shong Coffee” through the application page to find nearby affiliated stores for express delivery

The customer can request to return or exchange the product to the company within 7 days from the date of receiving the product. The item must be delivered in its original packaging and in perfect condition together with the original receipt attached to the company and the company will replace the product or refund the buyer in full according to the buyer’s payment for the product purchased online or by phone within 15 days from the date the company Received a refund from the buyer.

Except products that have been damaged by transportation The company will not be able to change the return immediately. But the customer can notify to continue the coordination. By contacting our customer service at Live Chat or email: [email protected] 0 2300 5140-6 (ext. 213), time 9:00-5:30 Monday-Friday (except public holidays).

It is possible to issue a purchase order. Customers must specify in the remarks field that they wish to issue a purchase order. with full name-address.

You can view your most recent orders on the page. “Order Status and Tracking”

We will store your saved baskets indefinitely. As long as it has been active in the past 12 months. Baskets that have not been accessed in the last 12 months will be automatically deleted.

We do not have a minimum order quantity.

You cannot pay directly from the saved basket page. You must add items from the cart that are saved to the current cart for checkout.